7.31.2008

Message Design Variables

The following is a list of possible message design variables. As you can see from viewing this list, message design requires quite a few decisions. I believe that while each individual factor is important, the gestalt is the most important.

Message Design: Possible Variables of Interest
FactorsPhysical AspectsConceptual Aspects
ShapeSize (height, width, length)
Type (circle, square, triangle)
Amount (one – many)
Layout (focus)
Figure/Ground (primary, secondary, tertiary)
Arrows (directionality)
Complexity (meaning)
Clarity (recall)
Organization (attention, recall)
Flow (meaning)
Ordering (sequence, meaning)
ColorContrast (light, dark)
Combinations (complementary, analogous)
Amount (one – many)
Symbolism (meaning)
Highlighting (attention)
Mood (emotional processing)
TextSize (height, width, length)
Color (see COLOR above)
Spacing (line, letter, word…)
Variety (consistency)
Font (serif vs. sans-serif)
Amount (little – much)
Text Boxes (location)
As Graphics
Readability (meaning)
Complexity (meaning)
Clarity (recall)
Organization (attention, recall)
Flow (meaning)
Symbolism (meaning)
Highlighting (attention)
Organizers (previews, summaries)
GraphicsShape (location, use of figure and ground)
Size (height, width, length)
Color (see COLOR above)
Type (photo, drawing)
Amount (few – many)
Content (amount)
Sequencing (order)
Placement
Readability (meaning)
Complexity (meaning)
Clarity (recall)
Organization (attention, recall)
Flow (meaning)
Symbolism (meaning)
Highlighting (attention)
Organizers (previews, summaries)
Relevance (content, supports text)
Recognition Value (attention, recall)
EvidenceText (account) vs. Graphic (representation)
Amount (how much?)
Type (appeals, arguments, stats, stories…)
Testimony vs. Statistics
Type (expert, anecdotal, research, experience)
Credibility (person, message, evidence)
Processing & Persuasion (relevance)
PeopleGender (male?/female?)
Ethnicity
Age
Intelligence (IQ’s, learning styles, cognitive complexity…)
Sensation Seeking (high/low)
Need for Cognition (high/low)
Abilities (physical, disabilities, color blindness, mobility…)
Motivation (intrinsic, extrinsic)
Impulsivity (high/low)
Need for Stress (high/low)
Previous Knowledge (high/low)
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing
MediaAffordances (behaviors, processing, emotional reactions)
Accessibility (fee vs. free, searchability…)
Speed of Dissemination (real time, asynchronous)
Interactivity
Sensory Data (see, touch, smell, hear, taste)
Speed of Delivery (fast, medium, slow)
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing
ContextHealth
Work
Religion
Education
Politics
Entertainment
No. of People (intrapersonal, interpersonal, small group, network, mass)
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing
ContentType of message (persuasive, informative, personal, tailored…)
Aesthetics vs. Pragmatics
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing
LanguageNative/nonnative
Formal/casual
1st person/3rd person
Vividness (imagery)
Ambiguity/Concreteness
Metaphors
Analogies
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing
SymbolsComplexity
Familiarity
Abstraction/Concreteness
Sequencing
Culture
Attention
Memory
Sense-making
Behavioral intentions
Attitude change
Behavioral modification
Behavioral change
Depth of processing

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